Use our returns portal to initiate a return or an exchange. Provide your order number and email, and you will receive a USPS label for your return shipment. Items that are returned for a full refund will have $6.99 withheld from their refund to cover the cost of return shipping unless we made an error. SHIPPING CHARGES ARE NOT REFUNDABLE.

PLEASE NOTE

Items that are RETURNED FOR STORE CREDIT will NOT have money withheld from their refund, and the return label will be provided free of charge.

RETURNS: We understand that online shopping can be a challenge, and our aim is to simplify that process for you! Please review our return policy for eligibility: Eligible Products: Within 30 Days of purchase in brand new condition (unworn, unwashed, unaltered) with tags attached in original packaging. Non-Eligible Products: Final Sale*, Clearanced, Bundles**, Free gift***, Past 30 Days of purchase, Non-resellable condition (worn, washed, altered, or damaged), Tags removed, Straw Hats, Gift cards, Internationally shipped products. If the product(s) meet the above criteria, click the link below to initiate your return request - you will need your order number and email address associated with the order. Return requests are processed within 5-7 business days. If your product(s) are eligible and your request is approved, you will receive a prepaid return shipping label for the amount of $6.99, which will be deducted from the total refund amount. The product(s) will need to be packaged and shipped within 7 days of receiving the provided shipping label.

Note that all trucker hats and fedoras must be shipped in the same or a similar box, as shipping them in mailers may result in damage and non-acceptance.

Please be sure to pair the item with the correct package and label. Items sent to us by mistake, with the wrong label, or that do not meet our return criteria won't be returned to you or refunded.

After the package is delivered, please allow 5-7 business days for our team to receive and inspect the returned product(s). Upon approval, you will be refunded to the original payment method, with a deduction of $6.99 for the return shipping label cost. Please note any original shipping charges or shipping upgrades are nonrefundable. Refunds can take 5-7 business days to reflect on the original form of payment. Please click here to initiate your return.

*FINAL SALE: This includes but is not limited to Black Friday Sales Events, Cyber Monday Sales Events, Flash Sales, Special Sales Events qualifying for free expedited shipping, Special Sales Events qualifying for a free gift with purchase, and additional Holiday Promotions.

**BUNDLES: Products purchased at bundled savings will no longer qualify for sale pricing. If one or more items are returned, the price of the kept item(s) will result in regular pricing and will be calculated against the refunded amount.

***FREE GIFT: In the event that a purchased item is returned from the order originally qualifying to receive a Free gift, the amount of the Free gift will be deducted from the refund amount or the Free gift will be required to be returned with additional returned item(s).

INTERNATIONAL: International orders are not eligible for exchanges or returns.

DAMAGED PRODUCT: Uh-oh, damaged products? No worries – we're on it! Just send us a quick email at info@knuckleheadsclothing.com within 3 days of receiving your package. Include your order number and photos of the damaged item(s). Our stellar support team will review the information and respond within 5 business days with a solution to get you smiling again! *All shipping fees and upgraded shipping charges are non-refundable.